Important Security Information for Internet Users
All clients need to ensure that their computer has up to date security software before using CDF Online. This requires the use of a personal firewall together with anti-virus, anti-spam and anti-spyware software which should be regularly updated.
Remember that after you install virus protection you will need to regularly update the software, usually by installing patches (used to update software against evolving threats, or fix a vulnerability in a computers operating system), so the protection remains current. Your computer should allow for automatic updates to occur where possible, including Windows or Microsoft updates.
Connecting to the Internet using a broadband connection—whether it is ADSL, wireless or cable enables you to be constantly connected to the Internet at a faster speed. However, a faster Internet connection is more attractive to people who want to gain illegal access to your computer - always turn off your Internet Connection when you aren't using it.
When entering your personal information always check that you are on a secure site as shown by a padlock image on the web browser page.
Protect your access details.
Passwords should be hard to guess and always kept confidential. Change your password regularly.
Never logon to an online financial institution's site by clicking a link embedded in an email.
Avoid using shared computers at public places, such as Internet cafes, for any online banking.
Be wary of any email from someone you do not know or trust. Delete without opening any emails you think are suspicious.
Never provide personal details including account details or passwords in response to an email. Phishing e-mails are those sent to your e-mail address in an attempt to steal your personal information. These authentic-looking messages appear to come from financial institutions and legitimate businesses, but are designed to lure recipients into divulging personal data such as account numbers and passwords when you attempt to logon. Often, the phishing email will use tricks to get you to lower your guard, for example, by falsely claiming that you need to provide your personal data for security upgrades, false charges, late payments or phoney investigations.